Shipping Policy

Slappin Foods Private Limited (referred to as SFPL) cannot commit to any fixed time for delivery. The delivery of our products will be made between 9:00 am to 6:00 p.m. of the estimated delivery date. It may get delayed on certain days due to extreme weather conditions or governmental regulatory activities.

Currently, the products will be delivered to addresses in Delhi as per the areas exhibited on the site. For other areas please call SFPL.

WHILE PLACING THE ORDER THE CUSTOMER SHALL PROVIDE THE FOLLOWING DETAILS.

Name of the recipient

Flat number/bungalow number

Name of the building

Name of the road/street/marg

Contact number landline/mobile

Proper/familiar landmark

After the order is accepted by SFPL, a confirmation message will be sent to customer

The delivery will be made to the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address under any circumstances.

No Deliveries on Prescribed holidays and on such days as prohibited by the government.

SFPL WILL CONSIDER THE ORDER AS “EXECUTED” IN THE FOLLOWING CASES:

Delivery not done due to wrong address given by the customers

Non-availability of the recipients at the address

Premises locked.

Wrong phone number or phone not working or switched off or not reachable, when tried by the delivery agent of SFPL

Addressee refused to accept the products.

Delivered the product at the security cabin of the building/Reception/Neighbour, based on the instructions from the customer.

In case of civil disturbances, floods, Heavy Rains, National Bandh or in happening any other force majeure event, we reserve the right to cancel the order or reschedule the delivery to another date.

Requests for cancellation of confirmed order can be made up to 72 hours before the delivery time.